What is WorldHost tm Customer Service Training?
The WorldHost programme is a modern and energetic Customer Service toolkit with topical DVD and CD scenarios. It can be used over a wide range of industries where the quality of front-line customer service is key to the success of the business. Delivered over a full day or half days, this programme is a great way to upskill your front-line staff.
WorldHost has been adapted for the UK market with the support of leading employers, and as well as the core module - Principles of Customer Service, includes additional learning modules on Serving Customers With Disabilities, Service Across Cultures and the Ambassador Workshop, particularly designed for volunteers assisting visitors to our country. To help businesses gain a competitive edge, Green Parasol is licensed to deliver WorldHost, a world-class training programme developed to raise the standard and delivery of customer service in the UK.
To date, nearly one million people have been trained using WorldHost - including volunteers and tourism staff who helped make the London 2012 such a success. Why not ensure that your business is known for its "welcome"?
To find out more about our next Taster Session or to discover how we can deliver the WorldHost programme for your business either call us on 07774 188226 or email firstname.lastname@example.org
Please call us on 07774 188226 or email email@example.com
Work and Learn Centre Chandlers Way North Greewich (right behind Emirates Airline) SE10 0GE
Note online maps may not take you to the right place - you need to get to Emirates Airline Cablecar - we are located next door)
Gllab The Old Library, Calderwood St Woolwich (opposite Sainsbury's in Woolwich) SE18 6QW
Courses can also be held onsite we all the resouces required to deliver pop-up training.
If you have any queries or wish to make an appointment, please contact us:
+44 7774 188226 +44 7774 188226
Or use our contact form.