WorldHost comprises a dynamic series of four customer service programmes. Developed specifically for the UK, they can lead to a level 2 customer service qualification.

You can choose some or all of the programmes

• Principles of Customer Service:      Full day or two half days
• Ambassador Workshop:                 Half day
• Customers with Disabilities:            Half day
• Service Across Cultures:                Half day

Each programme comes with an excellent training toolkit full of energetic activities,  PowerPoint Presentations and enagaging DVD and CD scenarios.

All Participants will receive a WorldHost Certificate and WorldHost Lapel Pin on successful completion of the course.