Green Parasol - Great Training - Come rain or shine

Free Training for Royal Greenwich Residents

Are you interested in getting accredition in Customer Service? You can attend any one of our FREE 1 day training courses in Principles of Customer Service, Service across Cultures or Customers with Disabilities. For full information on course content click here

These course are free for Royal Greenwich Residents who are employed less than 16 hours per week or currently unemployed. You need to be over 19 and provide Photo ID and your National Insurance number on the day of the course. Courses are run monthly at various locations throughout the borough.

To book a place on the next course call Community Systems who manage the bookings on       0208 728 1779.   Please quote "Royal Greenwich Training".

 For all other enquiries please email linda@greenparasol.com. Click here for 2016 course dates


INFORMATION SESSION ELTHAM Thursday 21st January

Want to talk to the Trainer and find out more?  Meet me, Linda Ransome,  person at the Eltham Centre, 2 Archery Road, Eltham, SE9 1HA between 10 and 3 pm on Thursday 21st January. For map click here



Passenger Transport Success Stories 2013 - 2014

The Passenger Transport course for Women sponsored by People 1st has seen delegates find jobs at
Eurostar, Virgin Trains and Thames Clippers!

Special thanks to those who gave their time to support the course, 

 Anita Mays Woman Executive Jet Pilot and Speaker                      

www.flygirladventures.co.uk/media/

Customer Service Training -2012

Look what it did for the Olympics!

Do you want to put a smile on the faces of your frontline staff and your customers?  Why not then book them onto one of our training courses that are running throughout 2016.

What we do - WorldHost Customer Service Training

Green Parasol are a Training consultancy, based in Greenwich, London , so are within easy reach of the whole of London and the South East. Our mobile pop-up training team are geared up to deliver a quality training experience either at your site or at venues in Canary Wharf, the City or Central London. To see our current Open Scheduled Courses running from now till the end of 2016 click here.

Having worked in IT, Logistics, Finance and Corporate Events, Linda Ransome - Lead Trainer at Green Parasol, is able to present the WorldHost Programme with enthusiasm and relate it to real-life customer service scenarios. Linda's early career in Hospitality and Customer Service saw her waiting on the Captain's Table in Danish Shipping and Silver Service waiting in the House of Commons. More recently, Linda was the Corporate Events Manager for a large venue in the City and organised large events, from Staff Parties to Team Building Days for Financial Institutions, Law Firms, Advertising Agencies, Media and Theatres. In addition Linda hosted wrap parties and award ceremonies for various celebrities, rubbing shoulders with Cilla Black, Gok Wan, Aggie & Kim of "How Clean is your House" and "Kerrang Awards" teams (to name a few) along the way.

If you want to have a chat about how the WorldHost Programme can slot into your training schedule please contact Linda Ransome of Green Parasol on either 07774 188226 or email linda@greenparasol.com

What is WorldHost tm Customer Service Training?

The WorldHost programme is a modern and energetic Customer Service toolkit with topical DVD and CD scenarios. It can be used over a wide range of industries where the quality of front-line customer service is key to the success of the business. Delivered over a full day or half days, this programme is a great way to upskill your front-line staff. Full descriptions of the modules can be found here or by clicking the World Host link at the top of the page.

WorldHost has been adapted for the UK market with the support of leading employers, and as well as the core module - Principles of Customer Service, includes additional learning modules on Serving Customers With Disabilities, Service Across Cultures and the Ambassador Workshop, particularly designed for volunteers assisting visitors to our country.  To help businesses gain a competitive edge, Green Parasol is licensed to deliver WorldHost, a world-class training programme developed to raise the standard and delivery of customer service in the UK.

To date, nearly one million people have been trained using WorldHost - including volunteers and tourism staff who helped make the London 2012 such a success. Why not ensure that your business is known for its "welcome"?

To find out more about our next Taster Session or to discover how we can deliver the WorldHost programme for your business either call us on 07774 188226 or email linda@greenparasol.com  

 To see the next scheduled dates please click on the Schedule and pricing link at the foot of this page